Downtown Kalamazoo’s Ambassador Program launches
FOR IMMEDIATE RELEASE
Tuesday, May 18, 2021
Contact: Meghan Behymer | Communications + Marketing Manager
email@example.com | 269-344-0795
The Downtown Kalamazoo Ambassador Program launched Monday, May 17, to clean downtown’s public spaces and serve as a resource for visitors downtown.
“We are excited to launch this program in downtown Kalamazoo. In numerous successful downtowns and business districts across the country and around the globe, we see how ambassador programs are providing critical cleaning, sanitization, and public space maintenance in response to the pandemic,” said Andrew Haan, president of the Kalamazoo Downtown Partnership. “A clean, safe, and welcoming downtown will continue to be vital to our success as we move beyond the pandemic and continue our work of ensuring downtown is the thriving, active heart of our community.”
The Downtown Ambassador Program, managed by Block by Block, was created as a direct result of the growing downtown area and the needs of the community. The program will provide a direct, accessible connection seven days a week to meet the cleaning and hospitality needs as the district continues to attract new businesses, residents, and visitors.
Ambassadors will proactively engage in services ranging from daily cleaning services like emptying trash, sweeping sidewalks, power washing walkways, and seasonal leaf/snow removal, to hospitality and outreach services including providing directions to visitors, developing relationships with local businesses, and supporting downtown events and programs.
In the first two weeks of the program, ambassadors will conduct a “cleaning blitz” of the district, which includes removing graffiti, sweeping curb lines to remove banked leaves, and power washing the most needed areas.
All program ambassadors, whether specializing in cleaning or hospitality, will be trained in providing customer service while observing appropriate physical distancing and safety protocols.
The team of 5 ambassadors, recognizable by their vibrant blue and grey uniforms, will be on foot, bikes, and in a designated vehicle, giving them the ability to provide service and outreach in downtown where needed. Ambassadors are paid positions with full benefits.
Ambassadors will begin operations at 7 a.m. seven days a week, and serve downtown as late as 11:30 p.m. on Fridays and Saturdays. Downtown Ambassador services can be requested by calling 269-568-5402 or via email at firstname.lastname@example.org.
The Downtown Kalamazoo Ambassador Program is supported by the generous financial contributions of several community organizations and entities, including the City of Kalamazoo, Consumers Energy Foundation, Discover Kalamazoo, Harold and Grace Upjohn Foundation, Irving S. Gilmore Foundation, The Jim Gilmore Jr. Foundation, and Metro.
About Kalamazoo Downtown Partnership
Kalamazoo Downtown Partnership is a 501(c)3, non-profit organization that works with both the public and private sectors in preserving and enhancing the economic health of Kalamazoo’s downtown area and, in turn, the Kalamazoo community. In conjunction with its affiliate organizations, it manages a full range of activities that include capital improvement projects, business development and recruitment programs, image marketing and event planning to establish Downtown Kalamazoo as an accessible, diverse, green, progressive and vibrant urban center. For more info, visit downtownkalamazoo.org, follow us on Facebook, Twitter and Instagram, or find more downtown news on our website.
###Ambassador Program Info Packet